Who We Are
- Website: https://www.solalkhemi.com
- Contact: getlit@solalkhemi.com
What Personal Data We Collect and Why
While You Visit Our Site, We Track:
- Products you’ve viewed to show you recently viewed items.
- Location, IP address, and browser type for estimating taxes and shipping.
- Shipping address to estimate shipping before placing an order.
We use cookies to track cart contents while you browse.
When You Purchase, We Ask for:
- Name, billing/shipping address, email, phone, and optional account info.
- We use this for:
- Sending account and order information.
- Responding to requests, refunds, and complaints.
- Processing payments and preventing fraud.
- Setting up your account for our store.
- Improving our store and sending newsletters if opted.
If you create an account, we store your details for future orders. We keep information for as long as needed, anonymizing it after 72 hours.
Who on Our Team Has Access
Team members, including Administrators and Shop Managers, can access order and customer information. Access is for order fulfillment, refunds, and support. Data automatically anonymizes after 72 hours.
Payments
We accept cash or private cryptocurrency only. Payment data, including purchase total and billing info, isn’t sent to third parties. Personal data, including order/payment info, anonymizes after 72 hours.
Comments
When you leave comments, we collect data shown in the form, plus IP address and browser user agent for spam detection. Gravatar service may get an anonymized hash of your email. Your profile picture is visible after comment approval.
Media
Avoid uploading images with embedded location data (EXIF GPS). Visitors can download and extract location data from images.
Newsletter & Emails
If you subscribe, you’ll receive emails related to services or those you signed up for. We use provided name and email, logging the IP address during signup. MailPoet service may track opens and clicks, using cookies for WooCommerce.
Cookies
If you comment, you may opt-in to save name, email, and website in cookies lasting one year. A temporary cookie on the login page checks your browser’s cookie acceptance. Login cookies last two days, screen options cookies last a year. “Remember Me” extends login for two weeks. Editing/publishing an article saves a cookie for one day.
Embedded Content from Other Websites
Embedded content from other websites behaves similarly to your interaction on those sites. These sites may collect data, use cookies, and monitor interactions if you’re logged in.
Who We Share Your Data With
If you request a password reset, your IP address will be included in the reset email.
How Long We Retain Your Data
Comments and metadata are retained indefinitely. Registered user data is stored as long as needed. Users can view, edit, or delete their info. Website administrators can see and edit the information.
Your Rights Over Your Data
If you have an account or left comments, you can request an exported file of your data or ask us to erase it, and we’ll act promptly.
